~We Couldn't Do It Without You~

Check back here or on our facebook page for updates.

Consigning with us is fun and easy!  It's a great way to make some cash
and  feel great by doing your part to help reduce, reuse and re-love. 
Please take a look at the following image, our quick How-To, for an easy step-by-step on getting your items ready to consign. See below for more detailed information.

Frequently Asked Questions:

What Items Do We Take?
  • We select items to sell based on our customers' preferences, current trends and our existing stock.
  • Items must be in like-new condition. We cannot accept items with visible wear like pilling, fading, damage or stains.
  • We only accept seasonal items, so check for our updates on what we're accepting here at the top of the page or on our Facebook page. 
  • We accept clothing items as well as jewellery and accessories!
  • If you have any questions, send us a message or give us a call! 
Please don’t be discouraged if we are unable to take some of your items. With over 1000 amazing consigners, we must select carefully!

What Items DON'T We take?
  • Men's clothing
  • Intimates & Pajamas
  • Swimwear without original tags attached
  • Walmart or Giant Tiger in-store brands (like George or MyStyle)
  • Watches without working batteries

Now that we have merged with Village Kids, you can also drop off your children's items here as well! For more information about Village Kids, you can visit their Facebook page by clicking here.

How Do You Drop Off Items?
We ask consignors to call the store ahead of dropping off your items to ensure we can take your items. We can not accept intakes on the weekends, please make arrangements to bring your clothes in during the week. If you have a large number of items, give us a call and we can make an appointment. Items should be neatly folded, not on hangers.

It is not uncommon for some items to be unsuitable. We will take a few minutes to assess your items while you wait – saving you a trip back for pick up! 

What Happens to My Items that Don't Sell?
When you open your account, it is set either to Donate or Return your items upon the end of the 60-day consignment period. If you choose to set your account to Return, we will contact you if there are any unsold items after 60 days. Items not picked up within 14 days of this reminder will be donated. If your account is set to Donate, any items pulled after the 60-day contract ends will be donated automatically. All donated items go to a local charity shop (New to You Thrift Store for Groves Hospital).

How Are Items Priced?
We base our pricing on supply and demand. We also consider the original cost. If you know what you paid for an unusual or more expensive item, please let us know. Never worn and pristine items can sometimes sell for 30% of the original cost. We research each brand and item so as to fairly and accurately price each individual piece. To ensure this accuracy, items are not priced at drop-off.

Our consignment period is 60 days. We display items in-season at regular price for a minimum of 30 days. Items not sold after that time will be reduced by 25%.

How Do I Get My Payout?
You receive 40% of the price of items sold. We pay out consignor accounts whenever you visit the store. We are happy to provide a sales activity report upon request at the time of payment.